Privacy Policy

Who we are?

Pilates ER referred to in this policy as ‘we’, ‘our’, and ‘us’.

We are the data controller of any information provided to us via our websites, mobile phone applications, stores, or social media pages. 

Any changes we make to our privacy policy in the future will be posted on this page. This policy was last updated November 2021.

If you have any concerns or questions about our privacy policy, or how we use your personal information, please contact us at info@Stretch-ER.com

Why we collect your data?

We collect data about you for the purpose of fulfilling our duties of any contract made by us when receiving an order placed by you, the customer.

We may also, with your consent, collect your data for the purpose of providing you with marketing, promotional, or competition information.

What kind of data we collect?

For the purpose of completing our obligations in processing your order, we will need to collect some personal information from you. Personal Information are any identifiable details supplied to us that mean we can identify you either directly, or indirectly. This can be anything from an order number to specific information, such as your address details, or telephone number.

Details of when data is collected are listed below:

• When placing an order on Pilates ER websites, or mobile application
• When setting up an account on Pilates ER or mobile application
• Subscribing to our newsletter, marketing campaigns, or other promotions
• When entering any prize draws, or competitions
• Filling in any forms on any of our sites, mobile application, or in store
• Communicating with our social media pages, in the form of comments, or uploads of photographs, or use of campaign hashtags
• Communicating with us via email, telephone, or by writing to us
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Data that may be captured about you could include, but is not limited to the following:

• Name
• Full Address including zip code
• Email
• Telephone Numbers
• Date of Birth
• Password
• Payment Details

We may also record technical information about the device/provider details used to access our sites, including your IP address, location, and operating system details. Further details regarding online tracking of your use of our sites can be found in our Cookie Policy.

If you are placing an order with us, we will require payment details unless you pay with a payment service provider such as Amazon, or PayPal. Any payment information provided will be captured securely by the third party provider.

Any required information is indicated by an asterisk. You do not have to provide this information to us, but this will mean we will be unable to process your request, and fulfill our obligations to you under the contract of sale.